HotelCritic.org – Building A Brand

Building a brand takes time – this blog did not grow to what it has become overnight and I don’t expect the same to happen with HotelCritic.org. Now that I’m focusing on just one development project at a time I can really enjoy building-up the brand and business from scratch. I’ve learned a lot of my brand-building techniques from Chef Patrick so couldn’t write this post without first giving credit where credit is due – Patrick is a master at brand-building so if you need a good consultant he’s the guy to talk to!

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Part of building a brand is differentiating yourself and making your business unique. There are three ways that I plan to make HotelCritic.org different from anything else out there:

  1. HotelCritic.org will feature video walkthroughs of hotel rooms
  2. Reviewers will be manually selected to ensure quality
  3. After twenty reviews, a reviewer will receive business cards and a HotelCritic.org email address

These are the three characteristics I’ll be using to explain to people what differentiates HotelCritic.org from the major players in the market like TripAdvisor and Hotels.com.

To build the brand I’ll be reaching-out to travel bloggers and other hotel-related sites along with leveraging my own competitors like TripAdvisor to promote this site (more on this technique to come). At the end of the day I want to get as many travel blogs, forums and sites linking to and discussing my site as possible.

Along with reaching-out to other related sites I’ll also be of course contacting hotels and making them aware of the site and discussing ways we can work together. Of course the site will remain unbiased so I’ll have to make it very clear to any sponsors that bad reviews could still be written about one of their properties. I’m going to be paying particular attention to hotels that are opening new locations and finding ways to get the site involved with the launch.

My designer is working on “Recommended by HotelCritic.org” banners so smaller hotels can place these on their site and link to our review of their hotel. While I don’t expect any of the major players to put this on their site, smaller boutique hotels would probably appreciate this and its a great way to build the brand.

As with any brand you need an advertising budget to get the word-out and I will be paying for ads on targeted sites to help build the brand and attract more reviewers. As the site grows I will be reaching-out to travel magazines and regular newspapers to see what kind of coverage I might be able to get.

As you can see there is a LOT of work to be done building this brand…but I’m already loving every minute of it! This is another reason why it’s hard to do more than one development project at once – you can’t properly build ten brands at once – there’s just not enough time! I’ve already started collecting my list of initial blogs, forums, and travel sites I’ll be reaching-out to in the coming weeks.

I’ll continue to share my progress each step of the way. Right now I’m only sharing a slice of what’s to come and look forward to sharing more as things progress. Of course if any of your are frequently travelers and would like to write reviews feel free to apply – after your first twenty reviews you’ll have your own cards and email address so you can be an official Hotel Critic!

Morgan Linton

Morgan Linton